Call Light Solutions Mobile Apps — CLS Remote and CLS Access
Effective Date: August 3, 2026
These mobile applications (“CLS Remote” and “CLS Access,” the “Apps”) are provided by Call Light Solutions, LLC for use by authorized staff of subscribing facilities. This policy explains what information the Apps handle and how it is used.
To sign in, the Apps ask for the email address and password issued to you by your facility administrator. These credentials are stored locally on your device so that you remain signed in between sessions, and they are sent to our servers to verify your identity. The Apps do not collect your location, contacts, photos, microphone, camera, or any advertising identifiers.
Your credentials are used solely to authenticate you and to retrieve and display your facility’s information — active call-light status, recent call history, device status, and display (survey mode) settings. We do not use this information for advertising, and the Apps contain no third-party analytics or tracking tools.
All communication between the Apps and our servers takes place over encrypted HTTPS connections.
We do not sell or share your personal information with third parties. A facility’s call data is visible only to users authorized for that facility.
The Apps request only network (Internet) access, which is required to communicate with our servers. No other device permissions are requested.
Credentials stored on your device are removed when you log out or uninstall the App. Your account is created and managed by your facility administrator; to request deletion of account data, please contact your administrator or email us at the address below.
The Apps are workplace tools for facility staff and are not directed to children.
We may update this policy from time to time. Material changes will be reflected by an updated effective date on this page.
If you have any questions about this policy, contact Call Light Solutions, LLC at mike@calllightsolutions.com.
Sincerely,
Call Light Solutions, LLC