Services

Call Light Monitoring

  • Real Time Display from initiation to resolution of call
  • Customize status screen to include history, performance statistics, and trends
  • Color coded display based on industry standard response times
  • Customize alerts for color, boldness and font size

Reports

  • Customize reports by room, shift, and time period
  • Call duration summary – by categories based on industry standards
  • Current vs. prior performance
  • Distribution of call durations
  • Long calls by room
  • Frequency of calls per room
  • Average duration per room by shift
  • Station and time of day activity levels
  • Trend analysis
  • Repeated calls identification to detect potential service issues

Care Coordination

  • Prevent adverse occurrences by scheduling patient care tasks
  • Clear tasks in seconds at the with the tap of a button and caregiver initials
  • Use care coordination reports for a plan of correction or during surveys
  • Tasks include:
    – Bowel and bladder training
    – Repositioning
    – Out of bed reminders
    – Supplemental nutrition
    – Fall checks
    – Showers
    – TLC check for patients that need a little extra attention

Text Alerts

  • Send text alerts when call response times exceed desired limits
  • Customize text verbiage
  • Customize text intervals
  • Single text or group text

Response Certification Program

  • Quarterly certification program for achieving call light excellence
  • Metrics based on industry standards
  • Highlight your facility’s commitment to quality
  • Attract more residents, families, and referrals

System Health Checks

  • Call Light Solutions performs regular health check on all systems
  • Early warning alerts
  • Light check report showing when each room’s call light was last used